Shanghai Disneyland has issued a notice stating, "Zootopia Land's Power Run is temporarily suspended." What is the specific situation, and how can we better ensure the safety of amusement facilities?

On the evening of December 24th, around 9:00 PM, Shanghai Disney Resort issued an official notice on its Weibo platform, stating: “The Power Run attraction is temporarily suspended, and the reopening time is to be determined. Other experiences within the Zootopia-themed area, including entertainment shows, dining, and merchandise, will continue to operate as usual. We understand that this may affect the plans of some visitors. For those who have purchased park tickets for December 25, 2023, and wish to change their travel date, we will provide ticket refund and modification services. You can contact the original ticket purchase channel for refunds or reschedule unused tickets, or contact the Shanghai Disney Resort Reservation Service Center for further inquiries. The same policies apply to the December 25th Early Bird Park tickets. Shanghai Disney Resort has announced that ‘Zootopia: Power Run’ is temporarily suspended and will provide ticket refund and modification services for the 25th.”

It is said that the cause of this incident was that a child’s hairband fell off. The child suddenly jumped off the car to pick up the hairband, resulting in an accident. It is unknown how the child was injured.

Let’s first take a look at what the “Zootopia: Heat Pursuit” project is like… People riding this project will become new officers at the Zootopia Police Department and join the patrol. Unexpectedly, a case occurs on the way: a gang of bad sheep escapes and kidnaps the superstar Larry Lamb with their accomplices! Judy and Nick invite you to drive a police car and join the thrilling pursuit: racing through Glacier Town, crossing Sahara Square, and flying over the Rainforest Runway… Immersed in the passionate and crazy chase all the way!

Guest Information

*“Zootopia: Heat Pursuit” will take you on board a Zootopia police car, speeding through various blocks and engaging in an thrilling chase. During the ride, you will encounter sudden turns, steep stops, and brief periods of darkness. *Please keep a close eye on children traveling with you. Children under 7 years old must be accompanied by someone aged 16 or older. *Passengers must be alert and in good physical condition. *Wheelchair passengers must transfer. *All members of the party must queue together. If you need to leave the queue area, please inform the cast members. Thank you for your cooperation!

From the introduction, it can be seen that the “police car” you ride in will experience sudden turns and steep stops, but as long as you sit still, there is no danger.

The key issue here is that the child suddenly unbuckled the seatbelt and jumped off, even running a few steps alongside the car, while the parents in the car were shouting, “Hurry, get back in.”

In this incident, the main responsibility lies with the parents. The fact that the child could quickly unbuckle the seatbelt and jump off the car indicates that the child is not too young, at least in primary school or kindergarten. It raises questions about how safety education is being conducted, as there seems to be a complete lack of safety awareness, especially regarding public environmental order.

Parents should educate their children about the importance of following rules and maintaining order in public spaces, such as not running red lights, using crosswalks, queuing up, and not causing disruptions.

From the perspective of ensuring the safety of amusement rides, I don’t believe much more needs to be done, as it may lead to overregulation.

I remember, more than a decade ago, when I was involved in foreign trade, the instruction manual for a microwave oven was as thick as a book. I was curious and inquired about the reason. It turned out that someone had bathed a cat and then put it in the microwave to dry its fur, resulting in the cat’s death. The microwave oven manufacturer was sued as a result. Therefore, the microwave oven manual included many lists of things that should not be heated and provided extensive explanations, resulting in a thick manual.

Regardless, I hope that parents will educate their children well and pray that the children will be safe.

From the information currently disclosed on the internet, the reason for the suspension of operations is that on the morning of the 24th, an underage visitor jumped from the moving trackless vehicle to retrieve a fallen item and was subsequently struck by the following vehicle. The visitor is currently seriously injured but not in a life-threatening condition. In order to cooperate with the police investigation, the park has temporarily suspended the operation of this project.

At 8

The reason for the temporary suspension of operations has not been officially disclosed, but it is said to be because a little girl wearing a headband sat on the amusement ride. During the operation of the ride, her headband accidentally fell to the ground, prompting the little girl to jump off the ride to retrieve it. Unfortunately, the little girl was crushed by the amusement vehicle.

When considering the responsibility for this amusement park accident based solely on the reported incident, it is actually challenging to assign blame definitively. To determine if the amusement park bears responsibility, one must assess whether the park management has fulfilled the following safety obligations.

Firstly, whether they fulfilled their duty to inform. Given the inherent risks of the amusement ride, did they inform the guardian of the little girl about safety precautions during the ride and provide appropriate warnings regarding potential risks?

Secondly, whether safety measures were in place for the amusement ride. Given the nature of the ride, were safety restraints in place that matched the physical size of the riders? Were emergency stop mechanisms installed, and were safety attendants present?

Lastly, whether amusement park staff fulfilled their necessary duty to assist. Following the accident, did the amusement park and its staff promptly provide necessary assistance to the little girl or take her to receive medical attention?

If the amusement park has fulfilled the aforementioned safety obligations, then I believe the primary responsibility, if not the entire responsibility, should fall on the guardian.

This type of amusement ride typically has age restrictions for solo riders, and children below a certain age are required to be accompanied by their parents. Although children may lack awareness of the dangers involved, the guardian allowed the child to jump off the ride while under their supervision. If the guardian did not sit close to the child or failed to intervene immediately when the little girl attempted to jump off, they may not have fulfilled their duty of care.

Therefore, the premise of safety measures must always be accompanied by safety awareness. Establishing awareness and then cooperating with safety measures are of utmost importance for amusement park safety.

There were rumors that on December 24th, during the operation of the Zootopia: Heat Chase attraction at Shanghai Disneyland Resort, a child jumped out of the ride to retrieve a dropped item and was subsequently struck by the following vehicle. Now, Shanghai Disneyland has issued a notice, confirming the temporary suspension of the Zootopia: Heat Chase attraction, thus verifying the incident.

Accidents in large amusement facilities primarily result from unsafe human behavior and the unsafe condition of objects. Assuming the rumors are true, the child jumping out of the ride is a significant factor in the accident. However, as operators of the amusement facility, they must fulfill their obligations. Some amusement facilities neglect the risks associated with their equipment during design and manufacture, failing to address or prevent them fundamentally.

For instance, during the use of amusement facilities, operators should remind visitors not to open restraints on their own during equipment operation and establish communication between operators and service personnel through body language, among other methods. These hazards could have been avoided from a design perspective, but they were not adequately addressed in the hardware, relying instead on operators to remind visitors during equipment operation. In cases involving children lacking safety awareness who release restraints on their own, accidents occur.

In recent years, there have been numerous cases of accidents due to improper or malfunctioning seat belts. For example, accidents involving collisions between visitors on vehicle-type amusement facilities or incidents where children are thrown out of equipment designed for their use. Seat belts are frequently used passenger restraint devices on large amusement facilities. Their reliability should consider both independent functionality in design and the movement characteristics of the equipment, restraint positions, and potential risks during locking.

As the regulatory authority for large amusement facilities, the market supervision and management departments should conduct special inspections of large amusement facilities within their jurisdiction in accordance with the law. They should focus on checking registration, statutory inspections, certification of operators, emergency plan drills, daily maintenance records, safety precautions, and warning signs. Particular attention should be paid to the inspection of safety restraint devices, safety pressure bars, and other protective devices. Special equipment users must effectively assume their primary responsibilities, enhance hazard identification, and on-site safety management, and standardize the safety management of large amusement facilities.

If a visitor suddenly jumps off an amusement ride without any prior signs, it’s indeed challenging to prevent. This is not a result of equipment quality or maintenance issues; it’s linked to the visitor’s behavior.

Nevertheless, when parents or guardians take minors out for recreational activities, it’s essential to emphasize the importance of safety repeatedly. For instance, before engaging in any games or activities, it’s crucial to use the restroom, secure loose items in bags or pockets, refrain from leaving the ride easily during the ride’s operation, and more. While children may not fully understand due to their age, adults must provide guidance; otherwise, accidents can occur easily.

Furthermore, regarding the Zootopia: Heat Chase tour vehicle, who was the child riding with, and what happened after the headband fell? Did the child immediately jump off to retrieve it, or was the accompanying person aware of the situation inside the vehicle? All of these details need to be investigated. For Disney, if they have fulfilled their safety obligations, they bear no responsibility. However, if they failed to notice and prevent safety issues during the ride’s operation, they will be partially accountable.

Therefore, parents should supervise their children, provide education, and guidance. They should avoid such mid-ride actions as they are highly dangerous.

As for waiting for several hours for a ride, I find it unacceptable. The time spent waiting has already dampened the excitement. Of course, with the temporary suspension of this ride, Disney offers choices between rescheduling and ticket refunds, which ultimately depend on individual preferences.

Safety is of utmost importance. Every now and then, amusement parks issue similar announcements, either due to recent safety incidents or the presence of serious safety hazards.

Visiting amusement parks is a joyful activity, but the safety of amusement facilities cannot be ignored. In recent years, there have been numerous incidents related to the safety of amusement rides. It’s unclear which category Shanghai Disneyland’s recent notice falls into.

Currently, there are over 25,000 large-scale amusement facilities in China, directly related to public entertainment safety, with a continuous stream of safety incidents.

For example, on October 27th, around 6:00 PM, a collision occurred on the roller coaster “Snowy Eagle” at the Happy Valley theme park in Shenzhen. According to the official statement from Happy Valley, the accident resulted in injuries to eight people. On June 29, 2010, at around 4:45 PM, a safety incident occurred at the “Space Journey” amusement project at the OCT East Knight Valley in Shenzhen, resulting in six fatalities and ten injuries, including five seriously injured individuals, with the rest evacuated safely.

Such safety incidents involving amusement rides have drawn widespread attention to the issue of amusement ride safety. As people’s living standards continue to improve, there is an increasing demand for amusement facilities, driving the rapid development of large-scale amusement facilities. Particularly, the emergence of new types of amusement rides with complex structures, high-speed thrills, and dynamic variations imposes higher requirements for safety protection and safety management of large-scale amusement facilities.

Generally, if the equipment quality is up to standard and routine maintenance is thorough, the probability of accidents in amusement facilities is very low. If issues arise with amusement equipment, the problems must be completely resolved before resuming operation. Inadequate routine maintenance and inspection can leave safety hazards.

Equipment malfunctions can be attributed to problems with the operating system or hardware components. The handling of such issues primarily depends on whether the management is highly aware and places safety as the top priority.

Safety is paramount, and the safety string must always be tightly stretched.

I believe the primary responsibility lies with Disney. Why? Because Disney’s target customers are children, and most children are sensitive, hyperactive, and not easy to control. From this perspective, every project should assess the possible actions of children and then strengthen safety measures accordingly. For example, in some projects, to save costs, one safety railing is shared by a row of passengers. However, each passenger has a different body size, and there is a mix of adults and children sitting together. In the end, the safety railing can only effectively restrain the strongest individuals, while it cannot effectively restrain and protect the others who are smaller and weaker. In such cases, it is necessary to switch to individual restraints to ensure that no one can exit during the ride. Furthermore, since it is explicitly stated that items like headbands that can easily fall off should not be brought on board, can there be enhanced checks during boarding? Those wearing such items should be required to remove them, and those who do not cooperate should not be allowed to board. For children, the desire to retrieve a beloved headband is certainly strong, and as individuals who may not always act predictably, combined with the relatively low speed of the ride, the possibility of mid-ride incidents is entirely plausible. Of course, children and parents also bear some responsibility, as they have violated safety requirements and must bear the consequences. As a world-class amusement park, Disney should have sufficient experience in safety precautions. However, looking at this incident, it did not demonstrate the expected level of safety standards.

Thanks for the invitation. According to reports (not guaranteed to be accurate),

It was a couple with a child on board. When a headband fell, the couple unfastened the safety belt and allowed the child to pick it up, after which the child was “crushed.”

It is alleged that this couple had an altercation with others and spilled coffee on someone while waiting in line.

Disney’s responsibility lies in how could the safety belt be unfastened during the ride. (Correction: Like Pirates of the Caribbean and Winnie the Pooh, it’s likely a hydraulic bar. There’s a high probability that the child crawled out.)

[Link to a video:]

Disney’s headbands aren’t cheap, costing at least a hundred yuan. It’s understandable that one would want to pick it up immediately if it falls. But do the parents not realize the danger of getting off the ride? Isn’t life more valuable than a hundred yuan bill? I don’t sympathize with the parents in this situation; it’s the child who deserves pity. Having parents like this is truly lamentable.

This announcement implies that those of us who visited on December 22nd, 23rd, and 24th are not deserving.

In recent days, there have been repeated malfunctions, and when I visited, I had to wait for hours. The staff hardly provided any comfort or guidance. Only a few visitors received the half-year valid Thermal Tracking FP, and it dragged on until well past 10 PM. (What’s the use?)

The trending headlines haven’t even mentioned the reason for the suspension. Now they’re trying to divert attention by bringing up the so-called child jumping off the ride incident. Will the repeated suspensions from December 20th to 24th just be forgotten? During the late hours, the lack of respect for visitors, queues lasting for hours with no management in sight to provide updates on whether the issues can be resolved—what does this have to do with a child jumping off the ride? It’s surprising to see people speaking positively about Disney now.

Disney’s related operations claim to safeguard visitor rights, but it’s just empty words. They have launched a strong online PR campaign. This so-called “responsible” aftermath work, after days of silence, is marred by confusion and arrogance in management. Some visitors show no awareness of their rights and appear laughably grateful for small favors, bowing down in submission.

Are the new attractions not thrilling enough?

I remember that rides like Soaring Over the Horizon, Seven Dwarfs Mine Train, Expedition Everest, Pirates of the Caribbean, and the Hug Dragon Roller Coaster all had safety devices that couldn’t be opened by riders themselves.

If someone were to jump off during a ride on Expedition Everest, that would indeed be thrilling.

I heard that people waited in line for four hours and couldn’t enjoy the ride. Why didn’t they announce ticket refunds?

Harbin Ice and Snow World announced ticket refunds after a two-hour wait. Is Disneyland not as considerate?

The safety of amusement parks always has a standard, but whether this standard covers all loopholes is doubtful. Once an accident occurs after meeting safety standards, the law needs to determine whether this loophole should have been foreseeable for the amusement park.

Secondly, regarding the fault of the bear parents mentioned in this case, I can only say, how rare are cases where parents, due to negligence, cause harm or casualties to their children?

We often hear reports of parents scalding their children or leaving them in locked cars. Why do cases of parental neglect often go unpunished, or no one holds them accountable?

But why, when the wrongdoer becomes the parents, do people suddenly adopt an attitude of not understanding why there should be legal sanctions? In Chinese society, due to the long-term influence of Confucian culture, children are considered the private property of parents, and parents are seen as the source of their children’s lives. Parents have given their children life and everything, so they view children as the continuation of their own lives, and parents have the authority to control their children’s destiny or regard them as their belongings.

Moreover, people generally believe that parents' care and guardianship of their children are more of a private family matter, a “family matter,” in which outsiders should not and should not interfere. It is precisely under this outdated concept of guardianship that current society overly tolerates parental failures, and there is a lack of awareness of the illegal nature of many of their behaviors. Even if parents make mistakes and violate criminal laws, they are protected by society’s overly accommodating atmosphere and do not receive the punishment they deserve.

This excessive societal tolerance of parental mistakes not only indulges the behavior of some parents but, more importantly, significantly reduces the deterrent effect of similar cases and leads to the continuous occurrence of more such incidents.

Dealing with parents like the bear parents in accordance with the law, making them bear the criminal responsibility they should bear, is the rational choice to awaken the public, prevent such accidents from happening again, and is the path to true goodness.

It is unclear how the child is doing now, but from the news, it is known that in this accident, both Disneyland, parents, and the child have certain responsibilities.

For Disneyland, why was the child able to free himself from the safety restraint and jump off the ride midway to retrieve something? Why was there no alarm or emergency stop set up after he jumped off? While the parents couldn’t free themselves from the restraint. Could it be that the safety restraint was not well-suited to the child’s size and shape?

Of course, it’s difficult to prevent someone from suddenly jumping off a ride without any warning signs. However, if safety measures had been considered with a focus on the fact that Disneyland attractions are primarily designed for children, such accidents might have been avoided. Secondly, if there were quality issues with Disneyland’s amusement rides themselves, then Disneyland cannot absolve itself of responsibility.

For parents, taking underage children out for recreation comes with a responsibility of guardianship. Children are usually quite active, so parents need to be vigilant and attentive to prevent accidents – this is common knowledge. If a child can free himself from a safety restraint, there must have been a process of struggling, and parents who failed to notice this have a certain responsibility for the accident. They cannot shift all the blame to Disneyland.

For the child, it’s important to remember safety education and heed parents' reminders, always prioritizing safety.

On the other hand, schools, communities, and others should also enhance children’s education, being careful not to let negligence lead to serious consequences.

As for the unfortunate visitors who bought tickets and waited in line for hours, Disneyland has now come up with a solution, allowing for rescheduling or refunds. If it were me, I would probably choose a refund. After all, this is not the first safety incident at Disneyland, so it might be better to opt for safer attractions or even change the itinerary altogether.

Is this trending now? Why wasn’t it trending when visitors waited for four hours in line for nothing yesterday?

Some say this incident happened because a child climbed out on his own, so it’s not entirely Disneyland’s fault.


If this were a domestic project, it would definitely be blamed on the lack of preparation by the operator. It wouldn’t be like xxx where this kind of problem wouldn’t happen.

Furthermore, according to the logic on Zhihu, the people at the scene definitely didn’t know the reason. They also saw the online promotion of the new attraction and went there specifically. They have the right to demand a refund.

So, did they demand a refund?

An amusement ride that allows children to participate, where adults are stuck and unable to move while children can slip out, is undoubtedly the responsibility of the park management and the equipment.

Although Disney is a fairy tale for adults, its primary audience remains children.

Let’s see if Disney dares to come out and say: “This is the child’s problem, this is the guardian’s problem.”

Here in our place, people are quite bold; they even support Disney in suing the visitors. Let’s see if Disney dares to do it.

Disneyland’s poor park management and multiple ride shutdowns have left a large number of visitors unable to enjoy their experience for several days.

Shouldn’t they issue a sincere apology and provide full refunds to the visitors?

This incident, to speak frankly, was undoubtedly caused by the parents' failure to properly supervise their mischievous child. Similar incidents of this nature often bring to mind the case of the woman who exited the car at the Beijing Badaling Wildlife Park.

It is said, based on unverified rumors, that a family of three was playing the Zootopia Land Heat-Tracking Pursuit ride, and something fell from the child’s body. Subsequently, either the child or an adult unfastened the child’s safety restraints and allowed the child to retrieve the item on their own, leading to an accident where the child was trapped. Whether the child survived or not is still unclear, and we can only hope for the child’s swift recovery.

Claiming that the theme park bears no responsibility is implausible. At the very least, the absence of warnings and emergency stop mechanisms during the ride’s operation is a concern. Additionally, how the child managed to unfasten themselves is also a question.

To make an accurate judgment, it would be best to view the on-site video footage or wait for official information.

According to the information currently reported by the media (please note that this is based on reports as there has been no official announcement), it is said that a child dropped something onto the track of the Zootopia Land ride. The child jumped down to retrieve it but couldn’t catch up with their own car. As a result, they were run over by the following car, leading to the suspension of the Zootopia Land ride.