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customer service
Strange White Strands in Seafood: Prawn Nerves vs Maggots
A recent incident at a Haidilao restaurant in China has sparked intense discussion about food safety and consumer awareness after a diner reported finding what appeared to be maggots in their shrimp paste dish.
Dec 22, 2024
food safety
,
consumer rights
,
seafood products
,
customer service
,
brand reputation
Xiaomi CEO's Customer Service Response Goes Viral
The intersection of corporate leadership and customer service took an interesting turn when Lei Jun, CEO of Chinese tech giant Xiaomi, personally stepped in to address a customer’s complaint about shipping delays for the Xiaomi 15 smartphone series.
Nov 15, 2024
customer service
,
xiaomi
,
delivery delays
,
social media interaction
,
leadership
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