customer rights

Airline Crew's Alleged Mishandling of Lost Gift Box
The incident that occurred on December 28th has sparked significant discussion about airline accountability and passenger rights in China. When a passenger discovered he had left behind his package containing 10 luxury gift boxes on Air China flight CA1425, what followed was a concerning chain of events that revealed potential systemic issues in lost item handling procedures.
Jan 7, 2025 airline incident, crew misconduct, lost property, customer rights, complaint handling
Airline Crew's Alleged Mishandling of Lost Gift Box
Dining Etiquette Dispute at Harbin Breakfast Shop
A recent incident at a breakfast shop in Harbin, China has sparked widespread discussion about dining etiquette and customer behavior. The situation involved three young women who purchased minimal items totaling 6.
Jan 4, 2025 consumer behavior, ethics in business, conflict resolution, customer rights, small business management
Dining Etiquette Dispute at Harbin Breakfast Shop
China's Banks Under Fire for Opening Personal Pension Accounts Without Consent
The recent surge in unauthorized personal pension account openings at major Chinese banks has sparked widespread concern across China. Several state-owned institutions, including Industrial and Commercial Bank of China (ICBC), Agricultural Bank of China, and Bank of China, are facing scrutiny over their practices.
Dec 25, 2024 consumer complaints, personal pension accounts, bank authorization, financial regulations, customer rights
China's Banks Under Fire for Opening Personal Pension Accounts Without Consent